Privacy Policy & Terms

Last updated: March 2026

1. Who we are

Human After All (“we”, “us”) is a B2B eCommerce agency headquartered in Montreal, Canada. This policy applies to the website humanafterall.ca and any data we collect through it.

2. Data we collect

When you use our contact form, we collect the information you provide (name, company, email, phone, message, and topic). We may also collect technical data such as IP address and browser type. We do not use cookies for tracking; we may use analytics (e.g. Google Analytics) in a privacy-respecting way when configured.

3. How we use your data

We use your contact form data only to respond to your inquiry and, with your consent, to send relevant follow-up (e.g. project updates). We do not sell your data to third parties.

4. Legal basis (GDPR / RGPD)

If you are in the European Economic Area or France: we process your data on the basis of your consent (contact form) and, where applicable, our legitimate interest in communicating with potential and existing clients. You have the right to access, rectify, erase, restrict processing, object, and data portability. You may lodge a complaint with a supervisory authority.

5. Canada (PIPEDA)

We comply with Canadian privacy law. We collect only what is necessary, use it for the stated purposes, and retain it only as long as needed. You may request access to or correction of your personal information by contacting us at [email protected].

6. Data retention and security

We retain contact form submissions for as long as needed to fulfill your request and any related business or legal obligations. We take reasonable measures to protect your data (e.g. HTTPS, limited access).

7. Third-party services

Our contact form is processed via Postmark (transactional email). Their privacy policy applies to that processing. Our site may link to external sites (e.g. Substack, Shopify); we are not responsible for their privacy practices.

8. GEO Audit Tool

When you use our free GEO Audit tool at /geo-audit/, we collect and process the following:

  • Information collected: Your name, work email address, and the website URL you submit for audit.
  • AI engine queries: Your company name and website URL are sent to three AI services — Anthropic (Claude), OpenAI (ChatGPT), and Google (Gemini) — to generate your visibility report. These services process your data according to their respective privacy policies.
  • Data storage: Your audit submission (company name, URL, email, and the generated report) is stored in our Cloudflare D1 database. We retain this data to improve our service and for follow-up communication if you opted in.
  • Email delivery: If you check "Send a copy to my email," your report is emailed via Postmark (a Sinch company). Your email address is shared with Postmark solely for delivery purposes.
  • Admin notification: Each audit submission triggers a notification to our team containing your company name, email, website URL, and audit results, regardless of your email opt-in preference. This is used for lead follow-up.
  • Shareable report links: Each audit generates a unique shareable URL (e.g., /geo-audit?report=123) that allows you or anyone with the link to view the report without logging in. Shared reports contain your company name, website URL, scores, and AI engine transcripts — but not your email address.
  • Email suppression: If you run the same audit (same email and domain) within 30 days, we suppress the duplicate email to avoid inbox clutter. Your audit data is still stored and accessible via the report link.
  • Site crawl: During the audit, we fetch your website's homepage, robots.txt, and llms.txt to evaluate technical GEO signals (schema markup, AI bot access, content structure). This is a standard HTTP request, not a login or authenticated session.

9. AI-assisted content disclaimer

Some content on this website has been created or enhanced with the assistance of artificial intelligence tools. While we make every effort to ensure accuracy, completeness, and quality, AI-generated content may occasionally contain errors or inaccuracies. We review all published content, but if you notice something that appears incorrect, please contact us and we will promptly address it.

All strategic advice, consulting recommendations, and professional services are delivered by our human team. AI tools are used to assist with content creation and presentation only.

10. Contact

For privacy requests, corrections, or questions: [email protected]. Montreal, Canada.