Platform & Integration for B2B Commerce on Shopify Plus

From B2B activation to platform migration, ERP integration to PIM — we deliver the implementation work that turns Shopify Plus into a production B2B operation. Real systems, real-time, real operators.

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Shopify Plus Partner SINCE 2018
Akeneo PARTNER
Agency Council MEMBER
18+ Years B2B OPERATOR EXPERIENCE

What is B2B eCommerce platform integration?

B2B eCommerce platform integration is the practice of connecting your online storefront — typically Shopify Plus — to the operational systems that run your business: ERP (SAP, NetSuite, Dynamics), PIM (Akeneo), CRM (HubSpot), warehouse management, and accounting. The goal is real-time data synchronization — orders, inventory, pricing, and customer records flowing between systems automatically — so your digital channel operates as part of your business, not alongside it.

Why integration matters for B2B

Most B2B eCommerce projects fail not because the storefront is wrong, but because it’s disconnected from the systems that actually run the business. Your sales team quotes prices from the ERP. Your warehouse ships from a WMS. Your accounting closes the books in a separate system. If the eCommerce platform doesn’t speak to all of them in real time, you end up with manual data entry, inventory mismatches, and a digital channel your team works around instead of through.

We’ve seen manufacturers and distributors launch beautiful Shopify storefronts that nobody uses internally — because orders still need to be re-keyed into the ERP, pricing doesn’t match what the rep quoted, and inventory shows available online when the warehouse already shipped the last pallet. Integration is what makes the platform real.

Shopify Plus B2B Implementation

For merchants whose B2B operations require more than configuration — custom buyer portals, ERP-driven pricing, multi-segment routing, complex approval workflows. Delivered through B2B Protocol, our 13-module accelerator framework.

  • Custom B2B portals beyond native Customer Accounts
  • Real-time ERP-driven pricing and inventory
  • Multi-segment routing across DTC, B2B, and hybrid models
  • Multi-level approval workflows and corporate spend control
Explore B2B Protocol →

Platform Migration

  • Migrate from Magento, BigCommerce, WooCommerce, or custom platforms to Shopify Plus
  • Preserve SEO equity with 301 redirect mapping and URL structure planning
  • Migrate product data, customer accounts, order history, and content
  • Activate native B2B features that replace the app stack you outgrew
See our case studies →

ERP Integration

  • Connect Shopify Plus to SAP, NetSuite, Microsoft Dynamics, Tecsys, Cin7, ServiceCentre, and more
  • Sync orders, inventory, pricing, and customer data in real time
  • Map data flows between eCommerce, warehouse, and accounting systems
  • Implement Patchworks iPaaS or custom API connectors depending on complexity
See our technology partners →

PIM & Akeneo

  • Implement Akeneo PIM with governance workflows and AI-powered enrichment
  • Model product data for complex B2B catalogs with deep technical specifications
  • Set up channel-specific exports for Shopify, marketplaces, and ERP systems
  • Manage digital assets — images, PDFs, videos — alongside product data
Learn more about Akeneo PIM →

Custom Apps & Extensions

  • Build custom Shopify apps for workflows that native Shopify doesn't cover
  • Develop B2B portals, quote forms, order approval flows, and employee allocation systems
  • Create Shopify Functions for custom pricing, payment, and delivery logic
  • Build Shopify POS extensions for unified in-store and online B2B experiences
See our Shopify apps →

Maintenance & Support

  • Monthly retained support across Shopify, Akeneo, Algolia, Bloomreach, and HubSpot
  • Theme updates, version upgrades, and app compatibility management
  • Ongoing SEO, analytics, and performance health checks
  • Structured QA and issue tracking via Jira or your preferred tool
Learn more about optimization →

B2B Self-Serve on Shopify Plus NEW

B2B Self-Serve gives your wholesale buyers a 24/7 digital ordering experience — Company Accounts, Catalogs, Price Lists, Payment Terms, and Customer Accounts, all native to Shopify Plus.

  • Companies/locations/buyers hierarchy
  • Catalogs and Price Lists
  • B2B Checkout
  • Customer Accounts portal
Read the B2B Self-Serve guide →
Discuss your project →

Accelerate your launch with B2B Protocol

B2B Protocol is our pre-built Shopify Plus B2B implementation framework — 13 production-proven modules including ERP middleware, buyer segment routing, approval workflows, and corporate spend control. Start with a head start, not a blank page.

Explore B2B Protocol →

Our Stack

We don't recommend platforms — we implement the ones we've operated at scale.

Commerce Shopify Plus
PIM Akeneo
iPaaS Patchworks
Search Algolia
CRM HubSpot
Support Gorgias
ERP connectivity: SAPNetSuiteMicrosoft DynamicsTecsysCin7AcombaServiceCentre

See all our technology partners → · See how we work with manufacturers, distributors, and retailers.

What This Means for Your Business

  • Real-time data between systems Orders, inventory, pricing, and customer data synced bidirectionally with your ERP.
  • Eliminate manual data entry Automated workflows replace spreadsheet imports and copy-paste between systems.
  • Connect any system SAP, NetSuite, Microsoft Dynamics, Epicor, ServiceCentre, Cin7, Odoo via Patchworks iPaaS or custom.
  • Reduce integration maintenance Managed middleware with monitoring, error handling, and retry logic.

Frequently asked questions

How does Shopify Plus integrate with SAP?
We connect Shopify Plus to SAP through custom API middleware or iPaaS platforms like Patchworks. The integration syncs orders, inventory, pricing, and customer data in real time — mapped to your specific SAP configuration.
What is Patchworks iPaaS?
Patchworks is an integration platform that connects Shopify Plus to ERPs, PIMs, and operational systems without building custom middleware from scratch. It provides pre-built connectors and a visual mapping interface for data transformation.
Can Akeneo PIM connect to Shopify Plus?
Yes. We integrate Akeneo PIM with Shopify Plus through the Patchworks Akeneo-Shopify connector for standard implementations, or build custom API integrations when your data model requires bespoke handling.
How long does a Shopify Plus ERP integration take?
A standard ERP integration (order sync, inventory, pricing) takes 6–12 weeks depending on the ERP, data complexity, and number of entities being synced. Enterprise implementations with SAP or complex multi-warehouse setups can run longer. We scope in phases so you get value early.
Can you integrate Shopify Plus with NetSuite?
Yes. We connect Shopify Plus to NetSuite for real-time order, inventory, pricing, and customer data synchronization. We use Patchworks iPaaS for standard implementations or build custom API middleware when your NetSuite configuration requires bespoke field mapping or multi-subsidiary logic.
Do I need an iPaaS or can you build custom API integrations?
It depends on your integration landscape. For standard ERP-to-Shopify connections with well-documented APIs, Patchworks iPaaS is faster and more maintainable. For complex scenarios — legacy ERPs without modern APIs, multi-system orchestration, or custom business logic — we build custom API connectors. We recommend the approach that fits your systems, not the one that generates the most billable hours.